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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Collins

Michael Collins

November 1, 2024

5  out of  5
rating by Michael Collins
"Jay Carnahan listens, asks the right questions and supplies accurate answers to ensure your coverage is complete in a way that you are truly prepared and protected."
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ciarra lepak

August 8, 2024

5  out of  5
rating by ciarra lepak
"Kennedy is great, she’s super professional. Would definitely recommend her"
We responded:
"Thanks for the review Ciarra! Kennedy is great to work with and so is everyone else on our team. If you need anything at all please let us know. Thank you- Jay "
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Robert Soles

July 15, 2024

5  out of  5
rating by Robert Soles
"Jay is a very personable agent who takes a personal interest in taking care of his clients. I was very impressed."
We responded:
"Thanks for the review Robert, it was great working with you. - Jay "
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Traci Klein

June 25, 2024

5  out of  5
rating by Traci Klein
"Working with Kennedy has been wonderful. She has made changing insurance so easy. Thank you so much for your excellent service."
We responded:
"Thaks for the review Traci! I am so pleased you enjoyed your customer experience with Kennedy. She is great to work with, if you need anything else please don't hesitate to reach out.- Jay "
Profile photo of Mike Deady

Mike Deady

June 6, 2024

5  out of  5
rating by Mike Deady
"Kennedy was very helpful in getting a new home and auto policy setup for me."
We responded:
"Thanks for the review Mike! I am glad Kennedy was able to get your insurance needs taken care of. If you ever need anything else our office is always here to help! - Jay "
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Mady Sylvies

June 3, 2024

5  out of  5
rating by Mady Sylvies
"I got the pleasure of working with Kennedy when I called to get a quote on auto insurance. She was very helpful and knowledge and able to help me get better coverage with our house and auto insurance. I appreciate everything she did for me!"
We responded:
"Mady, thank you for the review! I am glad Kennedy was able to help you! If you ever need more help with your insurance we are always happy to help! - Jay "
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steve evanoff

May 9, 2024

5  out of  5
rating by steve evanoff
"The Carnahan team has gone way above the call of duty for me for many years now. Jay really cares about his clients and always goes the extra mile to fulfill my needs!!"
We responded:
"Thanks for the review Steve! I am always here for all of your insurance needs. - Jay "
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Adam W

March 28, 2024

5  out of  5
rating by Adam W
"I wish all agents would work as fast and efficient as in thus location.. Kennedy, you're amazing.."
We responded:
"Thanks for the review Adam! We enjoyed taking care of your insurance needs. Kennedy is great to work with and is always ready to help. - Jay "
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John Marriott

March 26, 2024

5  out of  5
rating by John Marriott
"Experienced agent. No sales pressure. very thorough. Easy to work with."
We responded:
"Thanks for the review and thank you for letting us help you with your insurance needs. - Jay "
Profile photo of Hilorie Garside

Hilorie Garside

March 25, 2024

5  out of  5
rating by Hilorie Garside
"Jay and crew are always so helpful! We highly recommend their services for home, car and life insurance. They take time to answer questions and really look for ways to save you money while still providing great coverage!"
We responded:
"We really appreciate the review Hilorie! We do try to treat our customers to make them feel like friends. We are always happy to help you with your insurance needs! - Jay "
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TJ Judd

March 12, 2024

5  out of  5
rating by TJ Judd
"Love working with everyone in this office. Great response times on anything I ask for."
We responded:
"Thanks for the review, TJ. We work hard to provide quality home and auto insurance options for our customers while keeping them happy with our customer service. -Jay "
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Nelson Bowen

February 10, 2024

5  out of  5
rating by Nelson Bowen
"I feel like State farm offers good insurance and fair enough rates. The real value is this office staff. They are second to none."
We responded:
"Thanks for the review Nelson. I am very proud of how great my staff is. - Jay "
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Joshua Howell

January 31, 2024

5  out of  5
rating by Joshua Howell
"Every time I call or talk to Jay or his team they are very helpful and knowledgeable. I would want any other team handling my vehicle or life insurances. They also have the best rates around."
We responded:
"Thanks for the review Josh and thank you for letting us handle your insurance policies! "
Profile photo of Teresa Seufer

Teresa Seufer

January 30, 2024

5  out of  5
rating by Teresa Seufer
"Jake was ready to update my policies to a higher deductible (to reduce premium monthly. Just received plumber bill for $4500. I panicked. Savings would be $30/mo. After all the work he did I changed my mind. And he reacted with something like no worries I’m here for you. Kind and professional from beginning to end. Thank you."
We responded:
"Teresa, Jake is great at his job and we are glad you got to work with him. I hope he took care of all of your insurance needs today. If you ever need anything just call us. - Jay "
Profile photo of Meghann Muirbrook

Meghann Muirbrook

January 27, 2024

5  out of  5
rating by Meghann Muirbrook
"Thanks for helping us with our insurance."
We responded:
"Meghann, you are very welcome. We enjoy teaching people about their insurance and making sure they have the coverage they need! "
Profile photo of Mike Muirbrook

Mike Muirbrook

January 27, 2024

5  out of  5
rating by Mike Muirbrook
"Best insurance office ever"
We responded:
"Thanks for the review Mike!"
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Nick Fronk

January 25, 2024

5  out of  5
rating by Nick Fronk
"Amazing customer experience! I really appreciate Kennedy, she was extremely helpful and was able to get me the policy that was best for me."
We responded:
"Thanks for the review Nick! Kennedy is great at her job and is always great to work with. If you ever need anymore help with your insurance just call us. Thanks- Jay "
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Vern Corbridge

January 23, 2024

5  out of  5
rating by Vern Corbridge
"It is great to meet with Jay yearly to review our policies and make changes if needed.. Jay and his staff have always been so helpful ."
We responded:
"Thanks for the google review Vern! I always enjoy reviewing your insurance with you. We are always here if you need anything. - Jay"
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Raymond Hensley

January 22, 2024

5  out of  5
rating by Raymond Hensley
"10/10!!"
We responded:
"Thanks for the review, Raymond!- Jay "
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Billy

January 20, 2024

5  out of  5
rating by Billy
"Great customer service, always willing to help us with any issues or concerns"
We responded:
"Thank you for the review, Billy! we are always here to help and enjoy helping you with all of your insurance needs! - Jay "
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Melissa B

January 20, 2024

5  out of  5
rating by Melissa B
"Always great customer service and rates!"
We responded:
"We couldn't agree more! thank you for letting us manage your family's insurance needs! "
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Sarah Shafer

January 19, 2024

5  out of  5
rating by Sarah Shafer
"Jay is always willing to explain detail by detail so you understand every angle of your plans. Car, home, life insurance. All of it. He wants you to understand it more than he wants you to buy it from him. When he says "this is what i have my family do/buy/use" he is sincere. His honesty and sincerity will keep me calling his office every time i have an insurance issue or question."
We responded:
"Sarah, I really appreciate your review! I enjoy helping you with your insurance needs but more importantly I enjoy educating people on insurance. - Jay "
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Robert Hobbs

January 17, 2024

4  out of  5
rating by Robert Hobbs
"They do a great job at Jay Carnahan. That being said they did at one point cancel my insurance instead of my brothers when he moved. But they fixed it as soon as it was brought to their attention."
We responded:
"Robert I am sorry to hear we did that, but I can assure you we will always do what it takes to make things right. We appreciate your business and you allowing us to take care of your family's insurance needs. - Jay "
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Brian Lee

January 5, 2024

5  out of  5
rating by Brian Lee
"Have worked with these guys more than once. They are an awesome group and great to work with! Definitely give them a try"
We responded:
"Thanks for the review, Brian, you have always been great to work with! - Jay "
Profile photo of Chaz Branch

Chaz Branch

January 4, 2024

5  out of  5
rating by Chaz Branch
"They are truly the best insurance I've had these guys always take care of me I've had quite a few cars and they are so good with adding what I need and taking away what I'm not using they are great"
We responded:
"Thank you for the review Chaz. We enjoy taking care of your auto insurance needs. We are always here for you. - Jay "