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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Seth Longhurst

March 14, 2025

5  out of  5
rating by Seth Longhurst
"Kennedy at the Carnahan agency was exceptional! After being a GEICO customer for over 10 years and facing continuous premium increases, I decided to shop around. The Carnahan Agency found me the best coverage at the best price compared to other State Farm agencies and all the other insurance companies I received quotes from in the Salt Lake Valley (Among the quotes I received for my vehicle, most were $160-170 a month—even higher than my current policy with Geico, I was very confused). I saved $34 monthly (~22% of my current premium) AND reduced my deductible from $1,000 to $500. What impressed me most was the Agency's professional approach - I had initially gotten a quote from Kennedy over a year ago, and they never pestered me with a barrage of emails or texts like other agencies often do (although for someone an occasional check-in can be a good thing, I'm very forgetful) When I finally decided to get my act together and call the Carnahan Agency back and get an updated quote, my quote had only increased modestly from $109 (in April/May 2025) to $118 (March 2025), which is reasonable given current market conditions and inflation. Meanwhile, my GEICO premium had jumped well over 10% the past year to $152 monthly, with further increases coming in a few weeks (I was getting quotes knowing my policy would expire 4/16). Making the switch to the Carnahan Agency was definitely the right choice! We're all feeling the pressure of inflation and rising prices these days. If you haven't gotten a quote on your auto/home/renters insurance in the past few months, I'd highly suggest get in touch with the Carnahan Agency. You could easily save over 20%/$300 a year like I did."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Kennedy, and the Carnahan Agency were able to help you find the best coverage at the best price. We know how frustrating premium increases can be, and we’re glad we could provide a better auto insurance solution while also lowering your deductible. We appreciate your kind words about our approach—we believe in helpful service without the pressure. It’s great to know that when you were ready, our competitive State Farm quote still made sense for you. At Jay Carnahan State Farm, we’re committed to helping Utah drivers and homeowners navigate inflation and rising insurance costs by providing affordable, personalized coverage options. Thank you for trusting us with your insurance needs! If you ever need anything, don’t hesitate to reach out. And if your friends or family are looking for auto, home, or renters' insurance in Utah, we’d love to help them too! Best, Jay Carnahan & The Team 📍 Serving Ogden, South Weber & the Greater Salt Lake Valley 📞 (801) 394-2266 🌍 agentjay.com"
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Liam Baird

February 12, 2025

5  out of  5
rating by Liam Baird
"I have been a client of Jay Carnahan’s office for a while for my renter’s insurance. They always respond fast and are super helpful. Recently, my parents in law who only speak Spanish also needed renter’s insurance, and Jake, who speaks Spanish, was able to help me out and give them a call and get my parents in law all set up. I really appreciate them, and especially Jake for his Spanish skills👌🏼"
We responded:
"Thanks for the 5 star review Liam. I really appreciate the kind words and comments about Jake. We are so thankful for your business and please let us know if you need anything. - Jay"
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Aaron Tueller

January 15, 2025

5  out of  5
rating by Aaron Tueller
"Jay's team was great"
We responded:
"Aaron, thank you so much for the five star review. I appreciate your kind words. Let me know if there’s anything you ever need. Jay"
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Mistie Koller

January 15, 2025

5  out of  5
rating by Mistie Koller
"My family has been with Jay Carnahan's State Farm Insurance Agency for over a year. We have had great experience over all, but especially as of lately when we were getting prices quotes to add a teen driver to our policy. Mitzi helped us, she was quick and helpful in getting us an updated quote. To make it better, their quote was also almost half the price for my teen than the other companies. I definitely recommend!"
We responded:
"Mistie, thanks so much for the five star review. I appreciate all your kind words. I’m so thankful State Farm has such competitive pricing for youthful drivers. Please don’t hesitate to reach out to me if you need anything. Jay "
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Lesli John

January 8, 2025

5  out of  5
rating by Lesli John
"Have worked with Mitzi at Jay Carnahan and she always does a great job. Thorough, helpful and very friendly! Would definitely recommend!"
We responded:
"Thank you so much for the kind words. We really appreciate the five star review. Mitzi is great. Please let me know if you ever need anything. - Jay"
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Wendy Bertagnole

November 26, 2024

5  out of  5
rating by Wendy Bertagnole
"We've always had fast, friendly service with Jay's team. I've been so happy with the way we've been treated."
We responded:
"We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jay "
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Michael Collins

November 1, 2024

5  out of  5
rating by Michael Collins
"Jay Carnahan listens, asks the right questions and supplies accurate answers to ensure your coverage is complete in a way that you are truly prepared and protected."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jay "
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ciarra lepak

August 8, 2024

5  out of  5
rating by ciarra lepak
"Kennedy is great, she’s super professional. Would definitely recommend her"
We responded:
"Thanks for the review Ciarra! Kennedy is great to work with and so is everyone else on our team. If you need anything at all please let us know. Thank you- Jay "
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Robert Soles

July 15, 2024

5  out of  5
rating by Robert Soles
"Jay is a very personable agent who takes a personal interest in taking care of his clients. I was very impressed."
We responded:
"Thanks for the review Robert, it was great working with you. - Jay "
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Traci Klein

June 25, 2024

5  out of  5
rating by Traci Klein
"Working with Kennedy has been wonderful. She has made changing insurance so easy. Thank you so much for your excellent service."
We responded:
"Thaks for the review Traci! I am so pleased you enjoyed your customer experience with Kennedy. She is great to work with, if you need anything else please don't hesitate to reach out.- Jay "
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Mike Deady

June 6, 2024

5  out of  5
rating by Mike Deady
"Kennedy was very helpful in getting a new home and auto policy setup for me."
We responded:
"Thanks for the review Mike! I am glad Kennedy was able to get your insurance needs taken care of. If you ever need anything else our office is always here to help! - Jay "
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Mady Sylvies

June 3, 2024

5  out of  5
rating by Mady Sylvies
"I got the pleasure of working with Kennedy when I called to get a quote on auto insurance. She was very helpful and knowledge and able to help me get better coverage with our house and auto insurance. I appreciate everything she did for me!"
We responded:
"Mady, thank you for the review! I am glad Kennedy was able to help you! If you ever need more help with your insurance we are always happy to help! - Jay "
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steve evanoff

May 9, 2024

5  out of  5
rating by steve evanoff
"The Carnahan team has gone way above the call of duty for me for many years now. Jay really cares about his clients and always goes the extra mile to fulfill my needs!!"
We responded:
"Thanks for the review Steve! I am always here for all of your insurance needs. - Jay "
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Adam W

March 28, 2024

5  out of  5
rating by Adam W
"I wish all agents would work as fast and efficient as in thus location.. Kennedy, you're amazing.."
We responded:
"Thanks for the review Adam! We enjoyed taking care of your insurance needs. Kennedy is great to work with and is always ready to help. - Jay "
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John Marriott

March 26, 2024

5  out of  5
rating by John Marriott
"Experienced agent. No sales pressure. very thorough. Easy to work with."
We responded:
"Thanks for the review and thank you for letting us help you with your insurance needs. - Jay "
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Hilorie Garside

March 25, 2024

5  out of  5
rating by Hilorie Garside
"Jay and crew are always so helpful! We highly recommend their services for home, car and life insurance. They take time to answer questions and really look for ways to save you money while still providing great coverage!"
We responded:
"We really appreciate the review Hilorie! We do try to treat our customers to make them feel like friends. We are always happy to help you with your insurance needs! - Jay "
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TJ Judd

March 12, 2024

5  out of  5
rating by TJ Judd
"Love working with everyone in this office. Great response times on anything I ask for."
We responded:
"Thanks for the review, TJ. We work hard to provide quality home and auto insurance options for our customers while keeping them happy with our customer service. -Jay "
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Nelson Bowen

February 10, 2024

5  out of  5
rating by Nelson Bowen
"I feel like State farm offers good insurance and fair enough rates. The real value is this office staff. They are second to none."
We responded:
"Thanks for the review Nelson. I am very proud of how great my staff is. - Jay "
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Joshua Howell

January 31, 2024

5  out of  5
rating by Joshua Howell
"Every time I call or talk to Jay or his team they are very helpful and knowledgeable. I would want any other team handling my vehicle or life insurances. They also have the best rates around."
We responded:
"Thanks for the review Josh and thank you for letting us handle your insurance policies! "
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Teresa Seufer

January 30, 2024

5  out of  5
rating by Teresa Seufer
"Jake was ready to update my policies to a higher deductible (to reduce premium monthly. Just received plumber bill for $4500. I panicked. Savings would be $30/mo. After all the work he did I changed my mind. And he reacted with something like no worries I’m here for you. Kind and professional from beginning to end. Thank you."
We responded:
"Teresa, Jake is great at his job and we are glad you got to work with him. I hope he took care of all of your insurance needs today. If you ever need anything just call us. - Jay "
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Meghann Muirbrook

January 27, 2024

5  out of  5
rating by Meghann Muirbrook
"Thanks for helping us with our insurance."
We responded:
"Meghann, you are very welcome. We enjoy teaching people about their insurance and making sure they have the coverage they need! "
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Mike Muirbrook

January 27, 2024

5  out of  5
rating by Mike Muirbrook
"Best insurance office ever"
We responded:
"Thanks for the review Mike!"
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Nick Fronk

January 25, 2024

5  out of  5
rating by Nick Fronk
"Amazing customer experience! I really appreciate Kennedy, she was extremely helpful and was able to get me the policy that was best for me."
We responded:
"Thanks for the review Nick! Kennedy is great at her job and is always great to work with. If you ever need anymore help with your insurance just call us. Thanks- Jay "
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Vern Corbridge

January 23, 2024

5  out of  5
rating by Vern Corbridge
"It is great to meet with Jay yearly to review our policies and make changes if needed.. Jay and his staff have always been so helpful ."
We responded:
"Thanks for the google review Vern! I always enjoy reviewing your insurance with you. We are always here if you need anything. - Jay"
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Raymond Hensley

January 22, 2024

5  out of  5
rating by Raymond Hensley
"10/10!!"
We responded:
"Thanks for the review, Raymond!- Jay "